Hail Damage
Hail that leaves a roof looking intact from the street can still have ended its service life. Bruising is found by inspection, not from the driveway, and a claim filed without it is a claim scoped to what the carrier could see.
Property Damage in San Antonio?
San Antonio Public Adjusters. Your Claim, Maximized.
Our licensed Texas adjusters work South Central Texas claims from the Dallas office. San Antonio sits at the southern end of the hail corridor and takes the same spring storm systems later and wetter, which means hail and wind on the roof and, often enough, water inside before anybody has been up to look. A Texas licence is issued by the state, so the same adjusters who work Dallas work your claim here.
- Licensed Texas public adjusters serving San Antonio and the Hill Country
- Hail, wind and the interior water that follows, claimed as one loss
- No upfront costs. We are paid from the recovery, or not at all
Call Our Texas Team: (713) 487-5167
$1 Billion+
Dollars Recovered
19+
Years In Business
60,000+
Satisfied Clients
1,500+
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Your claim. Your adjuster. Your outcome.
Insurance companies have a team working to minimize what they pay you. You deserve the same expertise on your side.
Five Star’s public adjusters step in immediately after a loss to manage every aspect of your claim — from documentation to negotiation — so nothing gets left on the table.
Types of Claims We Handle
The pattern here is a roof loss that is found late, because the storm that caused it looked survivable from the ground.
Storm Damage
Wind, hail and rain in one system, paid as three different things. We claim it as the single loss it was and document the sequence that makes that true.
San Antonio Claims: Hail, Flash Floods and Freezes
Our licensed Texas adjusters work San Antonio and South Central Texas claims from our Dallas office. San Antonio sits at the southern end of the Texas hail corridor and at the edge of the Hill Country, which gives it a mix of hail, flash flooding and freeze claims.
Hail that looks survivable
The April 2016 hailstorms were among the most expensive in Texas history and damaged tens of thousands of roofs across the city. Hail often leaves a roof looking intact from the street while bruising shingles and cracking tiles underneath. Claims filed without a close inspection get scoped to what the insurer could see, so a roof inspection after any hailstorm is worth having before the claim is filed.
Flash flooding
Central Texas is known as Flash Flood Alley, and low-water crossings and creeks around San Antonio rise fast in heavy rain. Rising water is flood, excluded by homeowners policies and covered only by a flood policy. Rain that enters through a roof damaged by wind or hail is a different matter and is generally covered by your homeowners policy.
Freezes and foundations
Winter Storm Uri in 2021 burst pipes across San Antonio. Burst pipe water damage is usually covered unless the home was left without heat and the water on. And like much of Texas, San Antonio has clay soils that move: foundation settling is generally excluded, but water damage from a slab leak often is not.
Questions we hear in San Antonio
Do you have an office in San Antonio?
No. Our Texas office is in Dallas at 1999 Bryan Street, Suite 900, and our adjusters inspect properties in San Antonio and across South Central Texas. Call the Texas team on (713) 487-5167.
My roof looks fine but the neighbors are getting new roofs after the hail. Should I file?
Have the roof inspected first. Hail damage is often invisible from the ground. If the inspection finds damage, file promptly, because many Texas policies set a time limit for hail and wind claims.
Is flash flood damage covered by homeowners insurance?
Not if it is rising water from outside, which needs a flood policy. Water that came in through a storm-damaged roof or window is a different peril and is usually covered.
What does a public adjuster cost in Texas?
Nothing upfront. We are paid a percentage of what the insurer pays on your claim, and only if we recover money for you. Texas law caps a public adjuster's fee at 10% of the claim settlement, and every public adjuster working in Texas must hold a license from the Texas Department of Insurance.
Real Results
Clients we've helped across the country
Initial Insurance Offers $9,211
Five Star Result: $82,425
Initial Insurance Offers $20,646
Five Star Result: $147,000
Initial Insurance Offers $19,118
Five Star Result: $37,088
Initial Insurance Offers $740,182
Five Star Result: $2,112,227
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What Our Clients Are Saying
Five Star Claims was super professional and detailed throughout every step of our claim process. They kept us abreast of what was happening at all times and worked extra hard for us! We recommend Five Star 100 percent!
Five Star made a difficult process seamless, painless, and easy. I strongly recommend their services when dealing with difficult insurance claims, and you will be a satisfied client like me.
I had a great experience with Five Star Claims. They are very professional and great communication through the process. A+ company
Thank you for all your help. You made this experience easier. Your commitment to do right by us is admirable. You made sure we understood the process and made sure communication was clear and consistent.
Five Star is truly phenomenal. They handled my claim as if I were a family member. They were courteous, caring, attentive, and communicated through the entire process.
Five Star did a wonderful job handling my claim. I would highly recommend them!
Trustworthy and effective! Five Star Claims Adjusting goes above and beyond.
I had a great experience! Help me with all the questions that I had and solve every problem easily!
The professionalism and honesty were outstanding. Most definitely recommend 5 Star if you are searching.
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